Customer satisfaction is important to us, and we aim to provide a fair and transparent return process.
Return Eligibility
- Requests for returns or refunds must be submitted within 14 days of receiving the order.
- Items must be returned in their original condition, including packaging.
- Products that show signs of use, damage, or alteration may not be eligible for a refund.
Refund Handling
- Once a returned item is received and reviewed, you will be informed of the outcome.
- Approved refunds will be issued to the original payment method used during checkout.
- Refund processing times may vary and typically take 5–10 business days, depending on the payment provider.
Shipping Fees
- Original shipping charges are not refundable.
- Customers are responsible for return shipping costs unless the return is due to an error or damage.
Issues With Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery, along with clear photos, so the issue can be resolved promptly.
Contact
For any questions regarding returns or refunds, please reach out using the contact details available on the website.